We rely on our customers to help make Quicken better. To assist in this effort, we've built a couple of features that send us statistics on what features you use the most, and your online banking success rates. All of the data we collect is anonymous, and no personal or financial information is sent to Quicken. Here is how to control your participation:
- Choose Edit menu > Preferences.
- In the left pane, select Privacy.
- In the right pane, select your privacy preferences.
- Send feature usage statistics
Select this option to grant permission to send feature usage statistics to Quicken. The information we collect includes what features you use, and whether or not a menu was opened or closed. By sharing this information, you're helping not only us but fellow Quicken customers make this the best product it can be.
- Send online banking connectivity success rates
Select this option to grant permission to send online banking connectivity success rates to Quicken. The information we collect help us figure out what the problem is when you cannot connect to your financial institution. In some cases, we can fix the problem ourselves; in other cases, the data we collect helps us work with a financial institution to get the problem fixed on their systems. The diagnostic information we collect is stored on our Quicken servers. Examples of what is collected include what the error code is, where in Quicken the error occurred, and a unique anonymous user identifier to help us gauge how many people are being affected by the error.
- Click OK to save your changes.