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Are you having password issues?

If you are having password issues please see this support article. You can also contact support.

Financial institutions universally require you to enter passwords to access their online services. If you do business with multiple financial institutions, this can add up to a lot of passwords.

You can enter your passwords individually when you update your accounts, or you can use the Password Vault in Quicken to keep track of all your passwords, and automatically send them to your financial institutions with a single click when you update your accounts.

If you connect to all of your accounts with Express Web Connect (The most common connection method) you no longer need to use the Password Vault. Express Web Connect uses an encrypted connection method that does not require entering a password every time,

Tell me more about the Password Vault

Get started with the Password Vault

To add your passwords to the Password Vault

To change a password stored in the Password Vault

  1. Choose Tools menu → Password Vault → Add or Edit Passwords.
  2. Select the account you want to change the password for. 

    If the Password Stored column says Not Required, no password is needed. Quicken communicates with the financial institution in a way that does not require a password.

  3. Click Change Password.
  4. Enter a new password.
  5. Re-enter the password to confirm it.
  6. Click Change.

To reset the Password Vault

To completely reset your Password Vault, reset it or use the Quicken ID password.