If you fully applied a partial payment to an invoice, the invoice transaction in the invoice/receivables register shows a blank Clr status while the payment is marked with a "c". If the report shows the full amount of the invoice without the offset of the payment, make sure the report includes only invoice/receivable accounts and that both the Newly cleared and Not cleared status settings are selected.
- Click the Business tab.
- Click the Reports and choose Accounts Receivable.
- Select the date range to cover the period you want.
- Click Customize.
- Click Accounts tab.
- Select the asset accounts you want to include.
- If you have only business accounts, click Clear All, and then select only the invoice/receivables accounts you want to include.
- If you have several types of accounts, click All Accounts on the left, and then click Clear All. Next click Business on the left, and select only the invoice/receivables accounts you want to include.
- Click the Advanced tab.
- In the Status area, select the Not cleared and Newly cleared checkboxes, and make sure that the Reconciled checkbox isn't selected.
- Click OK.
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