Important
The Refund dialog should only be used in cases when you've already made a payment for an invoice, the vendor has returned cash to you, and you've already entered it in Quicken as a credit from the vendor.
I want to download this payment to a vendor from my financial institution
- If you haven't already done so, issue the amount of the refund to the customer in credit.
- Download and accept the bill payment to this vendor into the checking, credit card, or savings account you use for this business.
- If necessary, in the Category field, select the account that you use to track the customer's bills. You may need to click the Transfer tab on the left to see the available accounts.
- Open the account that you use to track this customer's bills.
- Select the refund transaction, and then double-click the word --Form-- in the Category field.
- In the Outstanding Bills area, select the bill that this payment applies to.
- Click Save.After you enter the refund, Quicken updates your accounts payable register and records a deposit in the bank account you selected.
I want to manually enter this refund from a vendor
- If you haven't already done so, issue the amount of the refund to the customer in credit.
- Open the account that you use to track this vendor's transactions.
- Click
(the Account Actions icon), and then choose New Refund. - In the Refund dialog, in the Account to deposit to field, select the account where you want to deposit the refund.
- In the Business Tag field, select the tag for the business this refund is for.
- Enter the vendor's name and the amount of the refund.
- Click Assign Project/Job to display the Select Project/Job dialog box. Here you can select the project/job for which you purchased goods or services from the vendor you need to pay. If you need to create a new project/job, click New and fill out the New Project/Job dialog box. (Optional)
- If the refund was in the form of a check, enter the check number for tracking purposes. (Optional)
- The memo is for your use only. Use it to enter additional information about the vendor, or as a reminder about the reason for the refund. (Optional)
- Click Save.After you enter the refund, Quicken updates your accounts payable register and records a deposit in the bank account you selected.
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