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If a customer overpays or returns a product, you can issue either a credit or a refund. In either case, you must credit the customer with the correct amount; in the case of a credit, you can then apply that amount to another invoice. In the case of a return, that amount is deducted from the account you use to pay the refund.


Before you can issue a refund to a customer, you must issue the same amount to the customer in credit.

I want to download this refund from my financial institution

I want to enter this refund manually

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