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- Choose Tools menu > Online Center.
- Select the financial institution you want to update from the Financial Institution drop-down menu.
- While pressing CTRL+F3 on your keyboard, click Contact info at the top of the screen. You must do all three at the same time.
- Select the financial institution you want to update, and click Refresh. The branding and profile information will be listed under current status as needs updating.
- Click OK.
- Click Update/Send, enter your Password, and select OK. Follow any additional instructions.
- Repeat the steps above for all financial institutions you're getting the error for.
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