Page tree
Skip to end of metadata
Go to start of metadata

If you have unpaid online payments

As part of the change being made by your financial institution, you must cancel online payments that have been sent but not yet paid. To cancel these sent but unpaid payments, see How do I cancel a payment?

Once you've fully completed making all changes required by your financial institution, you can resend the online payments to your financial institution.

If you have repeating payments

If you use repeating payments, you set up each repeating payment only once and send the payment instruction to your payment processor. Your payment processor creates a new postdated payment 30 days before the payment is due and continues to make payments for you until you discontinue the payments.

As part of the change being made by the financial institution, you must delete the instructions that tell the processor to continue making payments. To delete your repeating instructions, see How do I cancel a payment?

Once you have fully completed making all changes required by the financial institution, you can rebuild repeating payment instructions and send them to your payment processor. You may want to print the current repeating payment instructions now to help you when rebuilding them.

  • No labels