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If you use Merchant Account Services to receive customer payments by credit card, you'll want to add a cash account to record the money your customer pays you on the same day you receive it. That way, when your bank deposits the payment amount a few days later, you'll be able to match up the record of the payment with the actual payment.

  1. Click the Add Account icon on the top right of the Account Bar.
  2. Click Cash.
  3. When Quicken asks for the Account Name/Nickname, enter a meaningful name, such as Undeposited Funds.
  4. When you get to the starting date and opening balance dialog, enter today's date and the opening balance if there is one. If there is no current balance, enter zero.