Depending on several factors (such as whether or not you've enabled online account access or use scheduled bills/deposits or postdated checks), your account register can show up to three different balances:
| Type | What it means |
|---|---|
| Ending balance | The ending balance is the balance of all transactions entered in the account register, including future-dated transactions such as postdated checks and online payments that have been sent but not yet processed. |
| Online balance | The balance of your account according to your financial institution, as of your last online update. This amount will be different than the Ending balance in Quicken if:
|
Adjusting the Online Balance if you use Pending Transactions
For connected accounts, the online balance does not typically include pending transactions because the bank does not include them in the Online Balance. For example, if you currently have $5,000 in your account and there is a pending transaction for $4,000, your Online Balance should be $5,000 (not $1,000). If your balance includes pending transactions, you can adjust it to prevent this from happening.
- Select the Info icon next to Online Balance at the bottom of the register for an individual account (not All Transactions).
- Select Exclude pending.
- Select Save.
- On the Adjust Online Balance screen, select Update.
Why am I seeing this page / window?
This help page is often the first help page people see because it is associated with the register, our most commonly used feature. You can access help from any screen in Quicken by pressing the F1 key 
or by clicking on one of our circular question mark icons 
. People sometimes do this by accident and are surprised to find themselves on this page.
Overview
Content Tools