At Intuit, we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our Web site. We would like to share with you our information practices and other privacy aspects of our site:

1. What products or services does this privacy statement apply to?
2. How do we protect your personal information?
3. What information do we collect and how do we use it?
4. When do we share your information?
5. Can I opt-out of receiving future communication?
6. How do I update my contact information?
7. Will I be notified of changes to your privacy practices?
8. Who can I contact with a privacy question?

1. What products or services does this privacy statement apply to?

This privacy statement defines privacy aspects specific to the online services available through our Quicken Web site (including Quicken.com, Quicken.Intuit.com, Web.QuickenBillPay.com, Quickenonline.intuit.com and Quickencommunity.com). Throughout this statement, we refer to information that personally identifies you as "personal information."

For Our Quicken Bill Pay Customers: Intuit and Metavante Payment Services, LLC have formed a relationship to make available to you the Quicken Bill Pay online payment service. This privacy statement discloses the privacy practices of Intuit. For a description of Metavante's privacy practices, click here.

We work to protect your personal information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards that meet or exceed federal requirements. When you transmit sensitive information to us, such as credit card number or other financial information, it is protected by:

• A secure Internet connection using secure socket layer (SSL) technology.

• Encryption during transmission using 40-bit or 128-bit encryption (whichever your browser supports) to make your information unreadable as it passes over the Internet.

Tell me more about Quicken's security practices.

When you use our product or services, we collect the following types of information:

• Contact and Purchase Information that you provide during registration or when you purchase or sign up for other Quicken-related online services. This information includes your name, address, phone, e-mail address and what product or service you have purchased. We use this information in the event we need to contact you about your Quicken services. We may also use your contact information together with your purchase history, to send you occasional promotional or marketing communications that may be of interest to you or to invite you to participate in service-related surveys. You may control the use of your contact information for promotional, marketing, or survey-related communications by specifying your contact preferences.
  
  
• Financial Information that you enter into online services such as Quicken Bill Pay and Quicken Online (including account numbers, logins, passwords and transactional information). Your personally identifiable financial information is confidential and is used to provide and maintain the service you have requested. For a more detailed description of how specific services offered on Quicken.com use your financial information, including how financial data may be used in an anonymous, aggregated manner, please review Tell me more about Quicken.com Services.
  
  
• Online Bill Payment Verification Information, such as your login name, password, response to security questions to confirm your identify. When using our online bill payment services, we request your date of birth or social security number to confirm your identity and prevent fraudulent use of your information at the time of enrollment. To protect access to your account we will also ask you to verify your identity in the event you contact Customer Support for assistance with your account. This information will only be used to verify critical information about you, including your contact information in relation to your Quicken Bill Pay account.
  
  
• Technical Information such as software or browser version, operating system, or IP address. If you are accessing our online services through the Quicken software product, we may collect anonymous information about the pages viewed, and links selected to help us evaluate Web site usage. This information helps us to determine areas of our Web sites that are most helpful to our customers and what areas may need improvement. We use cookies to help us track site usage. We also use cookies to make your visit to our Web site easier by recognizing you when you return or by customizing your Web site experience. Tell me more about Quicken's Web Technologies.
  
  
• Other Information Sources. We may use publicly available sources outside of Intuit to verify or supplement the information you give us. For example, we may obtain address updates from the U.S. Postal Service or demographic information from direct marketing companies. We use this data to help us maintain accurate records and to improve the products and services that we deliver to you.
  
  
• Former Customers. If you are a former customer, we treat your information in the same manner that we treat information about our current customers.

Tell me more about Quicken.com Services.

4. When do we share your information?

We understand that you are entrusting us with your personal information. That's why we don't sell, rent, or share any of the personal information you provide to us with companies outside of Intuit for their own promotional or marketing use. There are occasions, however, where we must share your information to provide you with the services you requested or for legal reasons. Descriptions of when we share and with whom we may share your information with are provided below.

• With Service Providers. In some cases, we use third party service providers to provide a product you order, to fulfill a service you request, or to market one of our products or services. These service providers act on our behalf. For example, we may use service providers to provide customer support or to host our Web sites. Service providers who host web pages and collect information on our behalf are strictly prohibited from using your information for their own purposes and must comply with the practices outlined in this privacy statement. Our contracts restrict service providers to use the personal information we disclose to them only to provide you the service you have requested.
  
  
• With Partners. We have limited relationships with third party business partners to offer you products or services that we believe you may find beneficial. Some of these are "co-branded" products or services, like our Quicken Credit Card, which is offered through a partnering financial institution. We clearly identify partner services and sites, so you will know who is receiving your information. When you request any of these partner products or services, you are permitting us to provide your personal information to the partner to fulfill your request.
  
  We may share anonymous, aggregate information with advertisers. Aggregate information means that your anonymous information is combined with similar anonymous information from other site users such that it no longer reflects or can be used to identify an individual user. For example, we may determine that 25% of our Quicken Online users frequent "Store A". Again, aggregate information does not include any information that identifies you or links your identity to the information shared with these partners
  

  We may also offer links to partner or other third party Web sites. We do not control the privacy or security practices used on these sites. Before you provide your personal information to these third parties, we recommend that you review their privacy policies to learn more about how they may use your information.

  
  
• Within Intuit, including our subsidiaries. We may share your contact information (name, address, phone number, e-mail address), and the types of products and services you have purchased from us, among Intuit and our subsidiaries (companies that are part of our corporate family through Intuit ownership or control) to provide you with a service or product you have requested. Unless you have asked us not to contact you, we may occasionally use your contact information to update you about new products we believe you may be interested in. We do not share personally identifiable financial information that you enter into the financial services on Quicken.com, (for example, the Quicken.com Investing Center or Quicken Bill Pay) services with subsidiaries.
  
  
• Sale of a Business. Should we sell, merge, or transfer any part of our business, part of the sale may include your personal information. If so, you will have the opportunity to ask not to receive promotional information following any change of control.
  
  
• For Legal Reasons. In some cases we may be required to disclose certain information to cooperate with regulators or law enforcement authorities, comply with a legal process, such as a court order, subpoena, search warrant, law enforcement request, or as otherwise permitted by law to comply with legal requirements.

5. Can I opt-out of receiving future communication?

We may use your contact information to tell you about other products we think might interest you. However, if you don't want us to contact you for promotional purposes, you can tell us when you provide the information. You may also specify your contact preferences by visiting our Privacy Web site. Your contact preferences only apply to marketing contact. We may need to communicate with you regarding the usability of your product or critical messages relating to your service or software (such as service messages, subscription renewal notices, critical notices, or legally mandated notices).

If you have subscribed to our e-mail newsletters or other e-mail notifications, you can cancel your subscription by following the instructions provided in each newsletter or by visiting our subscription center.

6. How do I update my contact information?

You can update or correct your contact information by calling us at (800) 4-INTUIT. To update your Quicken.com email address, sign on to Quicken.com and click on "Account Profile" at the bottom of the page.

To update your Quicken Bill Pay contact information, logon to your account at http://www.quickenbillpay.com, go to the "My Profile" menu and select "Update Your Profile". You can also call Quicken Bill Pay at 1-877-486-8844.

7. Will I be notified of changes to your privacy practices?

If we make material changes to any of our privacy policies or practices regarding personal information we will update our statement and post a notice on our site 30 days before they take effect.

If you are using our Quicken online services, we will provide you with notice of our privacy practices annually. We may choose to provide this annual notice by postal mail, e-mail, or by posting it on our Web site.

8. Who can I contact with a privacy question?

If you have privacy-related questions that are not addressed here, please contact the Privacy Team or write us at: Privacy Team, Intuit Inc, 2800 East Commerce Center Place, Tucson, AZ 85706.

Intuit is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. To demonstrate our commitment to your privacy, we have had our Quicken Web site practices reviewed by TRUSTe. The TRUSTe program covers only information that is collected through the Quicken Web site and does not cover information that may be collected through the Quicken software product or software downloaded from the Web site. If you contact us for a privacy-related issue about the Web site and we do not respond or if your inquiry has not been satisfactorily addressed, please contact TRUSTe. TRUSTe will serve as a liaison with Intuit to resolve your concerns.